Privacy policy
Welcome to Ravioli’s Pvt Ltd (“Ravioli’s”). We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant or use our online services. By using our services, you consent to the data practices described in this policy.
1. Information Collection
- Personal Information: We collect personal information that you voluntarily provide to us when you register on our website, place an order, sign up for a membership, or participate in our promotional activities. This information may include your name, address, email address, telephone number, and payment details.
- Usage Information: When you visit our website, we may collect information about your browser type, Internet service provider, referring/exit pages, and the dates and times that you access our services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and maintain certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
2. Use of Information We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
3. Sharing of Information We may share the information we collect in various ways, including the following:
- Vendors and Service Providers: We may share your information with third-party vendors and service providers that perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Ravioli’s is involved in a merger, acquisition, or asset sale, your personal information may be transferred.
4. Security of Your Information We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us via email.
5. Data Retention We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Children’s Privacy Our services do not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
7. Your Data Protection Rights You have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us at ciao@raviolis.in.
8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ciao@raviolis.in. This policy is effective as of April 25, 2024.
